If your email address isn't used your phone will generate Exchange authentication errors. When logging in to your phone, using either the telephone interface or the BToE Connector, it is important that you use your email address for both the Sign In Address and the Username. For more information see the related articles. This connector is software that can be installed on your computer to aid in the sign in process. The Polycom BToE Connector can be utilized on comptuers running Windows OS that are connected to the network through their phone. This DOES NOT apply to traditional telephone users. Note: This guide only applies to users on the Skype for Business system using a Polycom desk phone. You will need to log in to your phone again after you change your university password, or after your account has been locked out. For access using a desk phone, the following guide will assist you in logging in to your phone. They will access the service either by using a headset or desk phone. Skype for Business Enterprise Voice provides telephony services to users.
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